All prices listed are in Australian Dollars and include GST. Acceptable terms of payment through our online store are via Paypal. If you are an Australian customer wanting to make a bank transfer, send a money order or cheque please contact us by email or phone and arrangements can be made. We also encourage showroom sales if this is preferable. Please see our address on Contact Us page.
Goods & Services Tax (GST)
All products include 10% GST. This is shown in the products detail page. GST on products is only charged to Australian customers. GST will be automatically deducted from orders that are destined to be shipped outside of Australia.
Prices & Specials
All Item prices & Special deals are subject to change without notice unless otherwise specified. Freight costs are subject to change without notice and will be listed accordingly for client information before checkout.
When purchasing from our online store freight costs will automatically be added to your order respectfully. International orders are delivered by FEDEX & shipping costs will be calculated & visible to the customer through checkout. Australian orders are shipped by contract courier, Allied express or Australian post depending on the local area & size of the order. Tracking numbers are issued to all orders and available on the purchasers request. If it is more convenient to arrange your own means of pickup please do not order online. Come into our showroom to purchase goods or contact us via email or phone to arrange your order & pick up time.
Please allow approximately 1 -12 days for Australian deliveries & up to 3+ weeks for International deliveries. Rural Country areas usually being the later.
Incorrect or Damaged goods
An incorrect supply of goods or goods damaged on delivery must be reported to our office within 2 days (48 hours) of being received. Any disputes after this time may not be rectified by our office.
If by chance we are unable to fill an order the item out of stock will be mark as this on the website. Please contact us for an estimated time that any out of stock items will be available again. We are able to place you on our back order system and contact you once stock has been replenished. Once we know when new stock is due in we will usually note the approximate arrival date in a products detail page.
When purchasing from Spa Stitches online your financial/Personal details are passed through our secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.
All customer information input through the Spa Stitches website will not be shared with any third party.
Spa Stitches reserves the right to correct any clerical errors.